At Fort of Scents, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or engage with us in other ways. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that you provide directly to us when you:
- Make a purchase on our website
- Subscribe to our newsletter or marketing communications
- Contact our customer support team
- Fill out forms on our website
The information we may collect includes:
- Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address, payment details (e.g., credit card information)
- Non-Personal Information: IP address, browser type, device information, and other browsing data through cookies or analytics tools
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Improve your shopping experience on our website
- Communicate with you about your orders, promotions, new arrivals, and updates
- Respond to customer inquiries and provide support
- Personalize marketing offers based on your preferences (with your consent)
- Improve the functionality and security of our website
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular monitoring of our systems. While we take reasonable steps to safeguard your information, please be aware that no online data transmission is completely secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and personalize content. Cookies are small text files stored on your device that help us analyze website traffic and remember your preferences.
You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to assist with:
- Order fulfillment and shipping
- Payment processing
- Marketing and email communication
- Website analytics and performance monitoring
These third-party providers are obligated to protect your information and use it solely for the purposes we specify.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information at any time
- Opt out of marketing emails by following the “unsubscribe” link in our communications
- Request the deletion of your personal data, subject to legal requirements and business needs
If you would like to exercise any of these rights, please contact us at [insert contact email].
7. Third-Party Links
Our website may contain links to external websites or third-party services. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have collected such information, please contact us immediately to have it removed.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: fortofscents@gmail.com
Phone: +92 333 513 0321
Address: Gulberg III, Lahore, Pakistan
Thank you for trusting Fort of Scents with your personal information. Your privacy is important to us, and we are committed to safeguarding it.